Terms of Service

These Terms of Service ("Terms") govern access to and use of Pluto Profit ("Pluto," "we," "us," or "our") websites, applications, APIs, and related products (the "Services"). By creating an account, clicking to accept, or using the Services, you agree to these Terms and our Privacy Policy.

If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

The Services are intended for business customers. If you do not agree to these Terms, do not use the Services.

1. The Services

Pluto provides profit and performance analytics for ecommerce operators by combining data from platforms you connect (for example Shopify and advertising channels such as Meta) with costs and configuration you supply. Features may change as we improve the product. Some features may be free; others require a paid plan.

No professional advice. Metrics, recommendations, and any AI-assisted outputs are for informational purposes only. They are not legal, tax, accounting, or investment advice. You remain responsible for business decisions and for validating figures against your own books and platforms.

2. Eligibility and accounts

You must be able to form a binding contract and must provide accurate account information. Authentication is passwordless (email one-time code or magic link) via our identity provider. You are responsible for activity under your workspace and for keeping access to your email and devices secure. Notify us promptly if you suspect unauthorized access.

We may refuse, suspend, or terminate accounts that violate these Terms or create risk for other customers or our infrastructure.

3. Integrations and your data

The Services may connect to third-party platforms (including Shopify, Meta, and other ad or marketing tools). Your use of those platforms remains subject to their terms and policies. By connecting an integration, you:

• Represent that you have authority to grant Pluto access to that account and data
• Grant Pluto permission to access, store, and process data from the connection as needed to provide the Services
• Authorize us to use official APIs and OAuth flows (for example Meta Login for Business and Shopify OAuth) with the scopes you approve

You may disconnect integrations at any time. Disconnecting may stop new syncs; historical data may remain until you delete the workspace or we process a deletion/redaction request as described in our Privacy Policy.

Your data. You retain ownership of your store, advertising, and business data. You grant Pluto a limited worldwide license to host, copy, process, transmit, and display that data solely to operate, secure, and improve the Services for you (including backups, debugging, and aggregated/de-identified product analytics that do not reasonably identify you or your customers).

4. Acceptable use

You agree not to:

• Misuse the Services, probe or breach security, or attempt unauthorized access
• Interfere with other customers or impose unreasonable load on our systems
• Use the Services for unlawful purposes or in violation of third-party platform terms
• Reverse engineer, resell, or provide the Services to third parties as a competing product except as we expressly allow
• Upload malware or content you do not have rights to process
• Use automated scraping of the Services in a way that harms availability (public search engine indexing of marketing pages is allowed)

5. Plans, billing, and taxes

Paid plans are billed according to pricing shown at signup, in the product, or in an order form. Unless stated otherwise, subscriptions renew automatically until cancelled. Fees are generally non-refundable except where required by law or expressly stated otherwise.

You authorize us and our payment processor to charge applicable fees and taxes. You are responsible for taxes associated with your purchase, excluding taxes based on our net income. We may change prices for future billing periods with reasonable notice.

6. AI and automated features

The Services may include AI assistants, automated summaries, or suggested actions. Outputs can be incomplete or incorrect. You must review outputs before relying on them. Do not submit data to AI features that you are not allowed to process under law or your contracts with shoppers and platforms.

7. Intellectual property

Pluto and its software, branding, documentation, and UI remain our property (or our licensors'). We grant you a limited, non-exclusive, non-transferable right to use the Services during your subscription in accordance with these Terms. Feedback you provide may be used by us without obligation to you.

8. Confidentiality

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect that information and use it only to perform under these Terms, except for information that is public, independently developed, or rightfully received from a third party without duty of confidentiality.

9. Privacy and security

Our collection and use of personal data is described in the Privacy Policy. Technical controls are summarized on our Security page. You are responsible for configuring integrations and user access appropriately for your organization.

10. Third-party services

The Services depend on third parties (hosting, identity, payments, Shopify, Meta, and others). We are not responsible for outages, API changes, or policy enforcement by those parties. Links to third-party sites are provided for convenience only.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT PROFIT OR PERFORMANCE FIGURES WILL MATCH ANY EXTERNAL REPORT. FIGURES DEPEND ON DATA FROM YOU AND CONNECTED PLATFORMS, WHICH MAY BE DELAYED, RESTATED, OR INCOMPLETE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLUTO AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO PLUTO FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR ONE HUNDRED US DOLLARS / EQUIVALENT IF YOU HAVE NOT PAID FEES).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law.

13. Indemnity

You will defend and indemnify Pluto against claims, damages, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your store, advertising, or customer data; (c) your breach of these Terms or law; or (d) disputes between you and your customers, platforms, or other third parties.

14. Suspension and termination

You may stop using the Services and cancel paid plans according to the product billing controls. We may suspend or terminate access if you breach these Terms, if required by law or a platform, or if we discontinue the Services. Upon termination, your license ends; sections that by nature should survive (including ownership, disclaimers, liability limits, and indemnity) will survive.

15. Changes

We may update these Terms from time to time. We will revise the "Last updated" date when we do. Material changes may be notified in-product or by email. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Services.

16. General

These Terms are the entire agreement between you and Pluto regarding the Services and supersede conflicting prior terms, except that a signed order form or enterprise agreement may control if it expressly says so. If any provision is unenforceable, the remainder stays in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Failure to enforce a provision is not a waiver.

The Services are operated from facilities in the United States. You are responsible for compliance with local laws when accessing from other jurisdictions.

17. Contact

Pluto Profit
Email: legal@plutoprofit.com
Product: app.plutoprofit.com
Privacy: Privacy Policy
Security: Security